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Privacy Policy

Woltrio ("Woltrio," "us," "we," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the "Site") or use our services. This Policy is provided in English only; if you need a summary in another language, please contact us.

1. Information we collect

A. Information you provide

  • Contact and inquiries: When you contact us (for example through our inquiry form or email), we may collect identifiers such as your name, email address, phone number, company name, and the content of your message or project details.
  • Careers: If you apply for a role, we may collect your name, email, phone number, resume, cover letter, portfolio links, and other information you choose to submit.
  • Client work: If you engage us for services, we may collect billing and account information, contracts, and materials you share to deliver the work.
  • Testimonials: We only publish client testimonials or logos with permission you have given us.

B. Information collected automatically

  • Log and device data: We may collect IP address, browser type and version, device type, operating system, referring URLs, pages viewed, and approximate timestamps.
  • Cookies and similar technologies: We use cookies and similar technologies for Site functionality, analytics, and to understand how visitors use the Site. You can control cookies through your browser settings.

2. How we use information

  • To respond to inquiries, provide proposals, and deliver contracted services.
  • To operate, maintain, secure, and improve the Site and our internal processes.
  • To communicate with you about updates, security notices, or administrative messages.
  • To comply with law, enforce our agreements, and protect rights, safety, and security.

3. Legal bases (where applicable)

If data protection law in your region requires a legal basis, we rely on appropriate bases such as performance of a contract, legitimate interests (for example securing our Site and understanding product usage in aggregate), consent where required, and compliance with legal obligations.

4. How we share information

We do not sell your personal information. We may share information with service providers who assist us (for example hosting, analytics, email delivery, or applicant tracking) subject to confidentiality and processing terms.

We may disclose information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of Woltrio, our users, or the public.

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will provide notice where required by law.

5. Data retention

We retain information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Retention periods can vary based on the context of processing (for example, business records, contracts, or recruiting data).

6. Security

We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.

7. International transfers

We may process information in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

8. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing. You may also have the right to data portability and the right to lodge a complaint with a supervisory authority.

To exercise rights, contact us using the details below. We may need to verify your request before responding.

9. Children's privacy

The Site is not directed to children under 16 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us and we will take appropriate steps to delete it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Policy periodically.

11. Contact

For privacy questions or requests, contact us using the contact information published on the Site (for example our contact email shown in the footer or on the contact page).

Last updated: May 13, 2026. For the complete privacy policy, visit woltrio.com/privacy-policy

Trust Center

Woltrio is committed to maintaining the highest standards of security, compliance, and transparency. Our Trust Center provides comprehensive information about how we protect your data and maintain service reliability.

Security & Compliance

  • HIPAA Compliant

    Healthcare data protection standards with Business Associate Agreements (BAA) available, Protected Health Information (PHI) handling procedures, and encryption and access controls for healthcare data.

  • GDPR Compliant

    EU data protection regulations with Data Processing Agreements (DPA), Standard Contractual Clauses (SCCs), data subject rights procedures, and privacy by design principles implemented.

  • ISO/IEC 27001:2022 Certified

    Information security management system certification validating our security controls and organizational procedures.

  • HITRUST CSF Certified

    Common Security Framework certification for healthcare with comprehensive third-party validation covering HIPAA, NIST, and ISO controls.

  • PIPEDA Aligned

    Personal Information Protection and Electronic Documents Act (Canada) compliance with consent-based data collection and safeguards for personal information.

Data Protection

We employ industry-leading encryption protocols, access controls, and monitoring systems to protect your information. Our infrastructure uses AES-256 encryption for data at rest and TLS 1.3 for data in transit. All data access is logged and monitored 24/7.

Infrastructure Security

Our systems are built with multiple layers of security including secure cloud services management, strong authentication controls, remote working safeguards, application security requirements, and synchronized clock systems for audit accuracy.

Organizational Controls

We maintain comprehensive information security policies, defined roles and responsibilities, personnel screening procedures, security awareness training, and disciplinary processes to ensure compliance across our organization.

Transparency & Accountability

We maintain detailed audit logs, conduct regular security assessments, provide transparent incident reporting, and have a dedicated security team available 24/7 to address any concerns or questions.

For more information, visit our Trust Center or contact security@woltrio.com

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